Privacy Policy

At Automotoz, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our website, mobile applications, and related services (collectively, the “Platform”). By using Automotoz, you agree to the practices described in this policy.

Automotoz is a 100% Sri Lankan–owned digital vehicle marketplace, and we operate in accordance with applicable Sri Lankan laws and internationally accepted data protection principles.

Information We Collect
To provide a reliable and efficient service, Automotoz may collect the following types of information:

a. Information You Provide Voluntarily
When you register, list a vehicle, contact another user, or communicate with us, you may provide:

  1. Full name
  2. Email address
  3. Phone number
  4. Location details
  5. Vehicle information and listing content
  6. Messages sent through the platform
  7. Any other information you choose to submit

b. Automatically Collected Information
When you use our platform, we may automatically collect:

  1. IP address
  2. Device type, browser type, and operating system
  3. Login dates and times
  4. Pages visited and interactions on the platform
  5. Referral sources and general usage statistics

c. Publicly Available Information
Any information you include in a public listing (such as vehicle details, images, and descriptions) will be visible to other users and visitors of Automotoz.

How We Use Your Information
We use collected information for the following purposes:

  1. To operate, maintain, and improve the Automotoz platform
  2. To enable vehicle listings, inquiries, and user-to-user communication
  3. To verify accounts and promote safe, trusted transactions
  4. To respond to inquiries, complaints, or support requests
  5. To personalize your experience and improve platform functionality
  6. To send service-related notifications and updates
  7. To share relevant marketing or promotional content (where permitted)
  8. To comply with legal obligations and enforce our terms and policies
Cookies and Tracking Technologies
What Are Cookies?

Cookies are small data files stored on your device that help websites function properly and provide a better user experience.

How Automotoz Uses Cookies

  1. We use cookies and similar technologies to:
  2. Keep you logged in during sessions
  3. Remember your preferences and settings
  4. Understand how users interact with our platform
  5. Improve site performance and usability
  6. Support analytics and marketing efforts

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the platform.

Sharing of Information
Automotoz does not sell or rent your personal information to third parties for their independent marketing purposes.
We may share your information only in the following situations:

  1. With other users, when you choose to contact them or respond to their listings
  2. With trusted service providers who assist us in operating the platform
  3. When required by law, court order, or regulatory authority
  4. To protect the rights, safety, and property of Automotoz, our users, or the public
  5. In the event of a business transfer, merger, or acquisition

By contacting a seller or buyer through Automotoz, you consent to sharing your contact details for the purpose of completing that transaction.

Sharing of Information
Automotoz does not sell or rent your personal information to third parties for their independent marketing purposes.
We may share your information only in the following situations:

  1. With other users, when you choose to contact them or respond to their listings
  2. With trusted service providers who assist us in operating the platform
  3. When required by law, court order, or regulatory authority
  4. To protect the rights, safety, and property of Automotoz, our users, or the public
  5. In the event of a business transfer, merger, or acquisition

By contacting a seller or buyer through Automotoz, you consent to sharing your contact details for the purpose of completing that transaction.

Communications and Marketing
By using Automotoz, you may receive:

  1. Transactional emails (account updates, inquiries, notifications)
  2. Service announcements
  3. Promotional or marketing communications (where applicable)

You can opt out of non-essential communications at any time by using the unsubscribe link provided in our emails or by contacting us directly.

Data Security
We take reasonable technical and organizational measures to protect your personal information, including:

  1. Secure servers
  2. Encrypted data transmission where applicable
  3. Access controls and authentication mechanisms

While we strive to protect your data, no system can be guaranteed to be 100% secure. Users are responsible for keeping their login credentials confidential.

User Responsibilities
You must not share another person’s personal information without their consent You must not misuse contact details obtained through Automotoz
Any violation of applicable laws or our Terms of Use may result in loss of access and legal consequences

Data Access, Correction, and Deletion
You have the right to:

  1. Request access to your personal information
  2. Request corrections to inaccurate data
  3. Request deletion of your personal data, subject to legal and operational requirements

Changes to This Privacy Policy
Automotoz may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the platform constitutes acceptance of the updated policy.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Hotline – 075 6666 111

Automotoz is committed to transparency, trust, and protecting the privacy of every user as we build Sri Lanka’s next-generation digital vehicle marketplace.

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